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josemorenova

JoseMoreno

@josemorenova

VirtualAssistant

Colombia
Spanish
About me
I’m an Electronic Engineer with experience supporting technical projects, including project tracking, timeline management, data entry, progress reports, and virtual assistance. I also support task coordination, follow-ups, and incident tracking to ensure nothing gets missed. I am detail-oriented, reliable, and proactive, with a strong focus on accuracy, clear communication, and solving challenges efficiently.... Read more

Skills

j
josemorenova
JoseMoreno
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will track your projects, tasks and timelines efficiently
From$5 / projectMore details
General Assistance
I will handle your follow ups and administrative tasks efficiently
From$5 / projectMore details

Work experience

ATM & Digital Channels IT Analys

Banks • Full-time

Sep 2009 - Nov 2019 • 10 yrs 2 mos

Worked in the IT Operations department supporting ATM and digital banking channels nationwide, with a focus on project tracking, incident management, and administrative support. Coordinated incident resolution, system updates, and vendor communication while ensuring compliance with financial security standards and maintaining accurate records and reports. Supported large-scale ATM technology upgrade projects (EMV implementation) across 3,500+ machines, tracking progress, coordinating tasks, and contributing to improved transaction security and operational stability. Experienced in handling confidential information, monitoring technical systems, and supporting structured processes in a corporate environment.