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Joseph K.
@joseph_kisyanga
Amazon Connect Specialist
Kenya
English, Swahili
About me
I am an AWS Certified professional specializing in Amazon Connect and cloud-based contact center solutions. Over the past five years, I have focused on structured professional development, hands-on labs, certifications, and practical implementation of AWS technologies.
Skills
Joseph K.
Offline •
Average response time: 1 hour
See my services
VoIP and Telephony
I will set up and optimize your amazon connect with ai, IVR, lex bot, CRM and analytics
Work experience
Cloud & Amazon Connect Specialist (Professional Development)
Self
Feb 2020 - Feb 2026 • 6 yrs
Completed AWS certifications Built and tested Amazon Connect environments Designed IVR and call routing workflows Integrated AWS Lambda with contact flows Studied and implemented AWS security best practices
