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joseph_kisyanga

Joseph K.

@joseph_kisyanga

Amazon Connect Specialist

Kenya
English, Swahili
About me
I am an AWS Certified professional specializing in Amazon Connect and cloud-based contact center solutions. Over the past five years, I have focused on structured professional development, hands-on labs, certifications, and practical implementation of AWS technologies.... Read more

Skills

j
joseph_kisyanga
Joseph K.
Offline • 
Average response time: 1 hour

See my services

VoIP and Telephony
I will set up and optimize your amazon connect with ai, IVR, lex bot, CRM and analytics

Work experience

Cloud & Amazon Connect Specialist (Professional Development)

Self

Feb 2020 - Feb 20266 yrs

Completed AWS certifications Built and tested Amazon Connect environments Designed IVR and call routing workflows Integrated AWS Lambda with contact flows Studied and implemented AWS security best practices