
Joseph
Advanced Automations and Workflows Specialist
Skills

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Work experience
Automation & Workflow Specialist
Feb 2023 - Present • 3 yrs 5 mos
I design and build sophisticated automated systems for coaches, agencies, e commerce brands, and solopreneurs, turning manual, repetitive processes into continuous workflows that run 24/7. Over the past three years, I have worked across a wide range of business types, helping clients replace time consuming manual tasks with reliable, scalable automation systems. My work spans CRM and pipeline automation using GoHighLevel, covering lead capture, follow up sequences, appointment booking, and client onboarding flows. I connect multi app workflows through Zapier, Make (Integromat), and n8n, from simple two step integrations to complex branching logic that handles real business operations. I also build AI powered automations using OpenAI and Claude API for smart routing, auto responses, content triggers, and data enrichment, alongside data and ops systems using Airtable, HubSpot, ActiveCampaign, Pabbly Connect, and webhooks. Throughout this time, I have built agency client delivery pipelines that eliminated bottlenecks in service fulfilment, designed e commerce flows that removed the need for manual order tracking, and created lead nurture and onboarding sequences that allowed business owners to focus on growth rather than repetitive admin. Every workflow I deliver is documented, tested, and handed over clean and proven easy to use so you are never dependent on me to keep it running.