j
josephstore01

Joseph S

@josephstore01

CRM Expert

Nigeria
English, Spanish, Yoruba
About me
I help businesses set up, optimize, and automate their CRM systems for seamless lead management and client communication. I work across all major CRM platforms — both cold outreach tools (Instantly, Smartlead, Apollo, etc.) and warm/relationship CRMs (HubSpot, GoHighLevel, Zoho, Pipedrive, etc.) — with a growing focus on cold and warm CRM integrations. Services include: pipeline setup, workflow automation, lead tagging/segmentation, follow-up sequences, and CRM-to-email/SMS integrations. Let's build a system that turns your leads into loyal clients. 📈... Read more

Skills

j
josephstore01
Joseph S
Offline • 
Average response time: 1 hour

See my services

CRM Management
I will setup attio engagebay oracle crmone nutshell instantly joby less annoying CRM
CRM Management
I will setup netsuite nimble liveagent clio keap marketing 360 any do bitrix24 act CRM

Portfolio

Work experience

Upwork

Lifecycle Email Marketing Specialist

Upwork • Freelance

Nov 2024 - Present • 1 yr 11 mos

I design customer lifecycle email marketing strategies that guide subscribers from initial sign-up through long-term customer retention. My work focuses on developing automated customer journeys, onboarding sequences, educational campaigns, product adoption emails, renewal reminders, re-engagement campaigns, and loyalty marketing initiatives. Using platforms including HubSpot, ConvertKit, ActiveCampaign, and Mailchimp, I build personalized automation workflows that improve customer experience while increasing conversions. I analyze subscriber behavior, optimize segmentation, improve inbox placement, reduce bounce rates, and refine messaging based on campaign analytics. Every project emphasizes sustainable list growth, stronger engagement, and measurable return on investment.

Fiverr

Fiverr

Freelance • 4 yrs 3 mos

Email Campaign Manager

Sep 2024 - Present • 2 yrs 1 mo

I manage end-to-end email marketing campaigns for businesses looking to generate leads, nurture prospects, and improve customer engagement. My responsibilities include campaign planning, email calendar creation, audience segmentation, newsletter production, promotional campaigns, product launch emails, drip campaigns, and lead nurturing sequences. I optimize email performance using analytics, A/B testing, subject line optimization, personalization, responsive email templates, and audience targeting. I regularly monitor open rates, click rates, conversions, unsubscribe rates, spam complaints, and deliverability metrics to improve campaign performance. I have extensive experience using Mailchimp, Brevo, ActiveCampaign, Campaign Monitor, Constant Contact, MailerLite, ConvertKit, and HubSpot Email Marketing to create scalable email marketing systems that consistently deliver measurable business results.

Email Marketing Consultant

Aug 2024 - Present • 2 yrs 2 mos

I work with businesses to develop comprehensive email marketing strategies that drive lead generation, customer retention, and revenue growth. My consulting services include email marketing audits, automation planning, campaign optimization, deliverability improvements, audience segmentation, content strategy, and performance reporting. I build customized email funnels, promotional campaigns, newsletters, abandoned cart sequences, lead magnets, onboarding emails, reactivation campaigns, and customer engagement workflows using Klaviyo, Mailchimp, Omnisend, MailerLite, ActiveCampaign, ConvertKit, and HubSpot. I also provide recommendations for list growth, email compliance, conversion optimization, and campaign scalability based on data-driven insights and industry best practices. These entries use relevant keywords naturally—such as email marketing, Klaviyo, Mailchimp, ActiveCampaign, automation, segmentation, A/B testing, deliverability, customer journey, newsletters, abandoned cart, Shopify, conversion optimization, and campaign management—while remaining realistic for a freelance Fiverr/Upwork profile.