I will do rag chatbot setup and ai knowledge bot for help desk and onboarding

RAG stands for Retrieval Augmented Generation. Instead of relying purely on what the AI was trained on, it searches your actual documents first and uses that real content to generate an accurate answer.

PDFs, Word documents, web pages, spreadsheets, and plain text files can all be loaded into the RAG knowledge base. Send me your content and I'll process and index it correctly for accurate retrieval.

Yes. Once your knowledge base is loaded, the AI help desk bot answers questions based on your actual support documentation, FAQs, and policies — reducing repetitive tickets and giving customers instant accurate answers.

An onboarding bot is built to guide someone step by step through a process — like getting a new employee or customer set up — rather than just answering one-off questions. It can be configured to follow a structured flow alongside knowledge retrieval.

I configure proper fallback handling so the bot clearly states when something is outside its knowledge base rather than guessing, and can direct the user to a human or alternative resource instead.

Yes. Documentation covering how to add, update, or remove documents from the knowledge base is included in Standard and Premium packages so you can keep it current without needing me for every change.

A fully configured and tested RAG chatbot with your knowledge base loaded and responding accurately, plus documentation explaining how to maintain and update it going forward.