
Joshua S
AI Automation Expert for Make com Automation and Fix Make Scenario
Skills

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Portfolio
Work experience
Klaviyo
Freelance • 4 yrs 6 mos
Klaviyo Email Marketing Consultant
Nov 2025 - Present • 10 mos
Managed Klaviyo email marketing systems for multiple eCommerce businesses, helping brands improve customer retention and maximize revenue through strategic automation. Built and optimized customer journeys including welcome sequences, abandoned cart flows, browse abandonment campaigns, post-purchase automation, win-back campaigns, and VIP customer programs. Integrated Klaviyo with Shopify, WooCommerce, and third-party applications using Make.com automation. Developed audience segmentation strategies based on customer behavior, purchasing history, engagement levels, and lifecycle stages. Created automated reporting dashboards that tracked campaign performance, customer engagement metrics, and conversion rates. Implemented list-cleaning strategies and deliverability best practices to improve sender reputation and inbox placement. Worked closely with marketing teams to align automation strategies with business goals while reducing manual workload through intelligent workflow automation.
Automation Solutions Specialist
Jan 2023 - Present • 3 yrs 8 mos
As an Automation Solutions Specialist, I design and implement workflow automation systems that help businesses reduce manual work and improve operational efficiency. My primary focus is on Make.com, Airtable, CRM integrations, email marketing automation, and AI-powered workflows. I have built automated systems for lead generation, customer onboarding, appointment scheduling, data synchronization, and business process automation. These solutions connect multiple platforms including Airtable, Google Sheets, Mailchimp, Klaviyo, MailerLite, Slack, OpenAI, and CRM platforms to create seamless business operations. My work involves analyzing business processes, identifying repetitive tasks, and developing automation strategies that improve productivity while reducing human errors. I also create custom reporting systems, notification workflows, and AI-assisted automations that support sales and marketing teams. Through automation implementation, businesses can scale operations more effectively while spending less time on repetitive administrative tasks.
CRM Automation & Chatbot Specialist
Zoho • Freelance
Feb 2026 - May 2026 • 3 mos
Implemented CRM automation solutions using Kommo CRM, ManyChat, and Make.com for businesses seeking to improve customer engagement and sales pipeline management. Designed automated lead routing systems, chatbot workflows, appointment scheduling solutions, and customer communication sequences. Built intelligent chatbot experiences for Facebook Messenger, Instagram, WhatsApp, and website platforms. Automated lead qualification processes that reduced response times and improved customer satisfaction while increasing conversion opportunities. Configured Kommo CRM pipelines, sales stages, custom fields, automated follow-ups, and reporting systems. Integrated CRM platforms with external applications including email marketing systems, payment gateways, and database solutions. Developed workflow automations that automatically assigned leads, triggered notifications, updated customer records, and generated actionable sales insights for business owners and sales teams.
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javon_m

Germany
Working with Joshua has been an outstanding experience from start to finish. This is now my second project with him, and once again he exceeded my expectations. Joshua is highly skilled in AI automation and workflow building. He not only understands the technical side of platforms like Make, but also...
Seller's Response
esther_fab

Netherlands
Working with Joshua was an excellent experience from start to finish. He demonstrated strong expertise in automation and helped me successfully build a Make.com workflow that integrated Tally forms with Gmail labeling and email routing exactly as needed. What stood out most was Joshua’s patience, technical...
Seller's Response
esther_great87

United States
Joshua did an excellent job fixing my Make com automation. The Apify modules were running correctly, but the filter wasn't passing the data through to Google Sheets. Joshua quickly identified the issue with the filter condition, fixed it, and tested the scenario to make sure everything was working properly. He...
Seller's Response
javon_m

Germany
Excellent experience working with this seller! I was having issues with my Make automation and couldn't figure out why the workflow kept failing. He quickly identified the problem, explained everything clearly, and fixed the scenario exactly as requested. Communication was professional throughout the...
Seller's Response
kelvin_torey

Germany
Really happy with the work Joshua did. He understood what caused the scenario issue and got it working without any issues. Communication was easy, and he was also patient enough to explain how everything worked. Overall, great experience. I’ll definitely reach out to Joshua again when I have more automation projects.
Seller's Response