Jose
Appointment Setter
Skills
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Work experience
Appointment Setter & Lead Generation
Konecta • Full-time
Feb 2025 - Feb 2026 • 1 yr
Responsible for generating qualified leads and setting appointments by researching potential clients, identifying decision-makers, making outbound calls, following up with prospects, and maintaining clear communication throughout the sales process. Focused on building interest, qualifying opportunities, updating CRM records, managing contact lists, and scheduling meetings that help the sales team connect with the right prospects and increase business growth.
Customer Service Representative
Teleperformance • Full-time
Jan 2024 - Jan 2025 • 1 yr
Provided customer support through phone and digital channels, developing strong communication, active listening, problem-solving, and customer handling skills. Gained experience managing client inquiries, following procedures, organizing information accurately, and maintaining a professional attitude in a fast-paced environment. This experience helped me build a solid foundation for cold calls, appointment setting, lead generation, phone support, and virtual assistance services.