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Fiverr Pro
English
$
USD
Hassan khan
@joy_joy234
Efficiency, Accuracy, and Trust You Deserve
Pakistan
English
About me
I am a Customer Support Virtual Assistant with 2+ years experience supporting Shopify, dropshipping, eCommerce, gaming, and digital service businesses. I provide live chat, email, and phone support, ensuring fast and professional responses. I handle order tracking, refunds, returns, complaints, and customer inquiries using tools like Zendesk, Freshdesk, and CRM systems. My goal is to improve customer satisfaction, increase retention, and help your business grow through reliable support.
Skills
Hassan khan
Offline •
Average response time: 1 hour
See my services
Customer Support
I will provide 24 hour customer chat support for every online games
Customer Support
I will provide customer support service via live chat, email and phone
Portfolio
Work experience
Customer service representative
Lets outsource • Full-time
Aug 2023 - Oct 2025 • 2 yrs 2 mos
Dedicated and results-driven Customer Service Representative with over 2 years of experience providing professional live chat support, email support, and inbound/outbound call center services. I specialize in handling customer inquiries, resolving complaints, managing CRM systems, processing orders, tracking shipments, and delivering high-quality customer satisfaction. I have strong communication skills, fast response time, and the ability to manage high-volume support while maintaining a positive brand image. Experienced in live performance monitoring, call handling, ticket management, and detailed reporting including expense reports. I focus on improving response rates, customer retention, and overall client experience to help businesses grow and maintain a strong reputation.
