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joydebruyne

Joy Debruyne

@joydebruyne

Zoho CRM Expert and Zoho One Automation Specialist

United States
English
About me
Hello, I am Joy. I help businesses turn Zoho into a clear, reliable system for sales and operations. Through several Zoho CRM, workflow automation, and business-process projects, I have solved common owner concerns: missed leads, inconsistent follow-up, manual tasks, scattered data, and poor pipeline visibility. I configure practical CRM workflows, automations, dashboards, integrations, and custom solutions around how your team works. Expect clear scope, careful testing, and a smooth handover. Choose the Gig package that fits your needs or send me a message now to discuss your goals.... Read more

Skills

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joydebruyne
Joy Debruyne
Offline • 
Average response time: 1 hour

See my services

CRM Management
I will set up zoho CRM sales pipeline workflows and automation
Automations & Agents
I will integrate zoho CRM with zapier make API and automate workflows zapier automation

Work experience

Self-Employed_/ Freelance

Self-Employed / Freelance

Freelance • 1 yr 8 mos

Zoho One and Workflow Automation Specialist

Dec 2025 - Present • 10 mos

As a freelance Zoho One and automation specialist, I work with business owners to identify process bottlenecks and build practical systems that improve sales, operations, and team visibility. I have delivered Zoho CRM setups, workflow automations, lead-management systems, custom pipelines, dashboards, reports, and connected business processes for multiple clients. My work helps businesses reduce missed leads, inconsistent follow-up, repetitive manual tasks, scattered data, and unclear ownership of work. I begin by understanding the client’s current process, then configure, test, document, and hand over a Zoho solution designed around how their team works.

Zoho CRM Implementation and Automation Consultant

Dec 2025 - Present • 10 mos

I offered consultation services and delivered Zoho CRM and workflow implementation support for businesses seeking a clearer, more reliable way to manage leads and internal processes. My key responsibilities included gathering workflow requirements, mapping sales and operational processes, configuring CRM pipelines and automation, organizing data, creating reports and dashboards, testing system behavior, and guiding users through handover. I focused on creating solutions that reduce manual work, standardize follow-up, improve accountability, and give decision-makers better visibility into business activity.