Joy Austin

@joyjohn270

Operations and Short Term Rentals Expert

Pakistan
English
About me
​Hi! I’m Joy. I am an operations and Short Term Rentals experts who helps property owners launch, optimize, and manage their short-term rentals from top to bottom. Whether it be guest facing communications, or PMS integrations. Let me take care of the listings and daily logistics while you sit back and relax. I have extensive experience managing business partners, clients and guests alike. Offline, I’m an avid reader and painter.... Read more

Skills

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joyjohn270
Joy Austin
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See my services

General Assistance
I will boost your str properties to a 5 star rating level
From$50 / projectMore details

Portfolio

Work experience

Ibex_

Assistant to Operations Manager

Ibex • Full-time

May 2026 - Jul 2026 • 2 mos

Note: My company's name was not here. I worked as assistant to Operations Manager at CS Outsource. I help operations and property owners and streamline their daily operations. If you want a smooth, automated, and profitable rental business, I am here to help. CORE EXPERTISE: PMS & OTA Setup: Seamless integration of property systems with Airbnb and VRBO. As well as listing optimization to generate you maximum revenue. Client Lifecycles: Professional onboarding and offboarding for owners and clients. Guest Relations: Around-the-clock communication, support management, and reviews. Recruitment and talent acquisition: I successfully onboarded virtual assistants for STR business owners. Liaison with business partners: Other than clients and guests, I successfully onboarded and streamlined business partnerships, handling other agencies' clientele. Problem Solving: Fast, efficient resolution of daily operational emergencies.