j
jp_diego

Juan Diego

@jp_diego

Bilingual Customer Support and Virtual Assistant

Colombia
Spanish
About me
Hola! I'm Juan Diego, Bilingual Customer Support & Virtual Assistant based in Colombia (GMT-5). I help e-commerce stores with fast, friendly support in English & Spanish. I specialize in: - 24/7 AI Chatbot Setup for Shopify, Wix, GoDaddy (Tidio, Chatfuel) - Live chat support (WhatsApp, Instagram, Telegram) - Spanish to English translation & customer care I'm available 8am-10pm Colombia time, fast response, excellent spelling. Let's grow your store with better customer support!... Read more

Skills

j
jp_diego
Juan Diego
Offline • 

See my services

Customer Support
I will be your bilingual customer support agent for shopify
From$10 / projectMore details

Portfolio

Work experience

Freelance

Customer sopport agent

Freelance • Self-employed

Jul 2023 - Present • 3 yrs 3 mos

Provided bilingual customer support for Shopify and e-commerce stores. Managed live chat, email, and WhatsApp support, resolved customer inquiries, processed orders and returns, and maintained 98% satisfaction rate. Fast response, excellent spelling.