I will build a wfm demand and supply forecasting model

Stop guessing your staffing needs or making gut-based decisions.

With 12 years of WFM experience, I build custom excel/google sheets demand and supply forecasting models tailored to your business. Whether for a call center or support queue, my models account for volume trends, shrinkage, and Erlang C calculations.

Whats Included:

• Volume Forecasting: Project workload by interval, day, or week.
• Staffing Models: Determine exact headcount using productivity and shrinkage metrics.
• Dashboards: Clear visual charts for operational execution.

Why Choose Me:

• Proven Track Record: Backed by 398 3-star ratings.
• Tailored Logic: Customized to fit your workflows.
• Unlimited Modifications: I will continue to work with you until you're completely satisfied.

Gig Extras:

• Extra Fast Delivery: Expedite tight deadlines.
• Additional Queue / Dept: Scale with extra skill groups or departments.
• Data Cleaning: Send messy CSV exports; I will structure them for Power Query.

If you have any questions, please reach out to me so that we can discuss your project and see how I can help execute a successful WFM strategy for you.