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judyd0697

Judy-Ann D

@judyd0697

Technical Support Associate

Philippines
English
About me
I am a former BPO professional with 6 years of experience in technical support and 6 months as an administrative assistant. I am skilled in organizational management, data handling, and maintaining accurate documentation while delivering excellent customer service in fast-paced environments.... Read more

Skills

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judyd0697
Judy-Ann D
Offline • 
Average response time: 1 hour

See my services

Customer Support
I will deliver excellent customer service and virtual assistance
From$5 / projectMore details

Work experience

TP-Link

Customer Service Representative | Technical Support Associate

TP-Link • Full-time

Dec 2020 - Feb 2026 • 5 yrs 2 mos

Provided customer and technical support via phone, email, and chat while maintaining accurate records and documentation. Validated invoices and receipts for warranty claims. Scheduled callback appointments for customers with pending cases. Reviewed resources and provided feedback on identified errors. Organized schedules for internal training sessions and company activities.