j
julalago

Julitta L

@julalago

Virtual Assistant Customer Support Handmade Baby Knitwear

United Kingdom
English, Polish
About me
I am a reliable UK-based Virtual Assistant and handmade baby knitwear creator. I support businesses with email management, customer support, data entry and general admin tasks. I have over 12 years of experience in responsible roles requiring organisation, communication and problem-solving skills. I also run my own handmade business, managing customer enquiries and orders daily. I create high-quality baby bonnets and hats made from natural yarn, with attention to comfort, quality and timeless style.... Read more

Skills

j
julalago
Julitta L
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will be your virtual assistant for admin, email and customer support
Embroidery Digitizing
I will convert image to embroidery file pes dst for brother machine

Portfolio

Work experience

Small Business Owner – JLHandmade

JLHandmade • Self-employed

Jun 2023 - Present2 yrs 11 mos

Customer communication via email and social media Managing orders and enquiries Organisation of tasks and workflow Basic online administration Handling product information and updates

Self-Employed

Foster Carer

Self-Employed • Self-employed

May 2013 - Jun 202512 yrs 1 mo

Supported children with additional needs, including autism and learning difficulties Organised daily routines, appointments and activities Communicated with professionals, schools and support services Managed documentation and confidential information Worked independently and solved problems in challenging situations Maintained structure, organisation and reliability Developed strong communication and interpersonal skills Provided long-term consistent support requiring patience and responsibility