
Jules
AI Chatbot Automation Specialist
Skills

See my services


Work experience
AI AUTOMATION EXPERT & CHATBOT MANAGEMENT
Spacecode Technologies • Freelance
Dec 2025 - Mar 2026 • 3 mos
Worked with Spacecode Technologies as an AI Automation Expert & Chatbot Management Specialist, where I helped businesses transform their customer communication and operational workflow through advanced AI automation systems. My role focused on designing, developing, and managing intelligent chatbot solutions that improved customer engagement, automated repetitive tasks, and increased overall business efficiency across multiple digital platforms. I successfully implemented AI-powered chatbot systems for customer support, lead generation, appointment booking, and sales automation using tools such as ManyChat, Chatbase, Make.com, Zapier, and OpenAI integrations. I created automated workflows that reduced manual workload, improved response speed, and enabled businesses to provide 24/7 customer interaction without delays. At Spacecode Technologies, I worked closely with brands to understand their business goals and customer behavior, allowing me to build customized automation systems tailored to their needs. I integrated chatbots with CRM systems, email marketing tools, websites, and social media platforms to create seamless communication channels that improved conversion rates and customer satisfaction. Through strategic chatbot optimization and workflow management, I helped clients increase lead capture, boost customer retention, and improve sales performance while minimizing operational costs. My contributions also included monitoring chatbot performance, refining conversation flows, troubleshooting automation issues, and continuously improving user experience to maximize engagement and results. This experience strengthened my expertise in AI-driven business automation, conversational marketing, customer journey optimization, and scalable digital solutions for modern businesses.