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julian_g02

Julian G

@julian_g02

Specialized Customer Care

Spain
English, Spanish
About me
I am a specialized customer care professional and facility manager with extensive experience in retail and client services. I excel at coordinating communication between technical teams and stores, resolving complex inquiries, and managing vendor relations. I am fluent in English and dedicated to ensuring high levels of customer satisfaction and operational efficiency.... Read more

Skills

j
julian_g02
Julian G
Offline • 
Average response time: 1 hour

See my services

Convert to an Editable File
I will convert your pdf files to word excel or powerpoint
From$10 / projectMore details
Translation
I will translation english and spanish
From$10 / projectMore details

Work experience

Concentrix

Specialized Customer Care

Concentrix • Full-time

Nov 2023 - Nov 2024 • 1 yr

Delivered exceptional customer service via digital channels including email, chat, and social media. Managed customer inquiries and complaints with professionalism and empathy. Contributed to enhancing company processes and provided detailed product knowledge to improve user experience. Maintained accurate records of interactions to refine service strategies.