j
juliusczars

Julius W

@juliusczars

Solutions Engineer, Technical Writer, AI and Automation Specialist

Kenya
Swahili, English
About me
An excellent technical writer specializing in simplifying technical documents such as API documentation, user guides, manuals, How-To tutorials, and software requirement specifications. As a solutions Engineer, I am innovative and keen to troubleshoot and devise efficient solutions. I manifest the power of AI and automation, which produce instant solutions when issues are encountered. I am conversant with N8N platform together with Zapier and Tines for workflow automations. I hustle and tussle hard to come up with solutions to issues encountered.... Read more

Skills

j
juliusczars
Julius W
Offline • 

See my services

DevOps Engineering
I will engineer solutions by troubleshooting issues and innovation
From$25 / projectMore details
Technical Writing
I will create excellent and accurate technical documentation
From$20 / projectMore details

Work experience

Upwork

Upwork

Freelance • 3 yrs

Senior Solutions Engineer

Jan 2025 - Present • 1 yr 6 mos

Understand requirements and develop solutions for operational resilience and performance management tools. Design, code, implement, test, and support solutions. Ensure the security and integrity of applications while maintaining integrations and hygiene of asset metadata. Support development and automation of standardized plans, playbooks, and procedures for business continuity and disaster recovery.

Resiliency & Incident Analyst

Jul 2023 - Jan 2025 • 1 yr 6 mos

Worked with business continuity and incident leads to support adoption of enterprise policies. Analyzed KPIs to identify performance anomalies in resiliency and asset management. Designed impactful reports and dashboards for stakeholders. Developed Business Impact Analyses (BIA) to identify critical business processes and assess potential impacts during disruptions.