j
juma_psychology

Juma mohamed

@juma_psychology

SWAHILI English translator and customer support

Qatar
English
About me
Customer service & security specialist/psychology graduate/Swahili-English I am a certified Psychology and Caregiving graduate (88% Distinction, Alison) with hands-on experience in Service Centre operations and Security Operations in Qatar. I help clients worldwide with: ✓ Customer Support & Service Centre Assistance – complaint handling, data entry, email/chat support ✓ Security Operations Writing – SOPs, incident reports, safety awareness content ✓ Psychology & Wellness Content – mental health articles, caregiver guides, psychological first aid content ✓ Swahili-English Translation... Read more

Skills

j
juma_psychology
Juma mohamed
Offline • 

See my services

Translation
I will translate english to swahili kiswahili professional
From$10 / projectMore details

Portfolio

Work experience

QatarEnergy

service centre clerk & security operation specialist

QatarEnergy • Full-time

Jan 2023 - Present • 3 yrs 9 mos

I am a certified Psychology and Caregiving graduate (88% Distinction, Alison) with hands-on experience in Service Centre operations and Security Operations in Qatar. I help clients worldwide with: ✓ Customer Support & Service Centre Assistance – complaint handling, data entry, email/chat support ✓ Security Operations Writing – SOPs, incident reports, safety awareness content ✓ Psychology & Wellness Content – mental health articles, caregiver guides, psychological first aid content ✓ Swahili-English Translation – specializing in psychology, wellness, and customer care