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$
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Juan Z
@juna_zabaleta
Virtual Assistant, Data Entry and Customer Support Specialist
Colombia
Spanish, English
About me
Hi! I’m a reliable and detail-oriented Virtual Assistant specializing in Data Entry and Customer Support. With 2+ years of customer service experience and 6 months of technical support experience, I help businesses with data entry, web research, transcription, document organization, database updates, and customer support. I’m a fast learner with strong communication, problem-solving, and digital skills. I focus on accuracy, confidentiality, clear communication, and delivering quality work on time.
Let’s make your workload easier!
Skills
Juan Z
Offline •
Average response time: 3 hours
See my services
Data Entry
I will do accurate data entry data cleaning and excel task
General Assistance
I will be your reliable virtual assistant for administrative tasks
Portfolio
Work experience
Customer Service
Retail ABC • Part-time
Nov 2025 - Dec 2025 • 1 mo
I need to clarify that the name of the company where I worked isn't listed among the options offered by Fiverr, which is why I chose that one, but the company where I worked was Bodega Mayorista Estreno. I boosted the store’s retail sales through personalized service and comprehensive customer advice. I served an average of 50 customers per day during the holiday season, resolving inquiries and complaints quickly and courteously.
Technical Support
Tech Hub • Part-time
Feb 2023 - Jun 2023 • 4 mos
I need to clarify that the name of the company where I worked isn't listed among the options offered by Fiverr, which is why I chose that one, but the company where I worked was Grupo Planeación y Sistemas del ICBF. I provided hardware and software technical support for more than 50 computers, optimizing their performance and reducing staff downtime. I collaborated with interdisciplinary teams to diagnose and resolve technical issues.
