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Muhammad Junaid
@junaid_cs
Shopify Customer Support Specialist Live Chat and Email
Pakistan
English
About me
Hey, this is Junaid — a professional customer support specialist with 5+ years of experience in live chat and email support for eCommerce and online businesses. In a world full of AI and automation, real customer care still drives trust, retention, and revenue. I help businesses manage customers professionally, resolve issues efficiently, and deliver consistent support that reflects their brand values. Reliable, responsive, and customer-focused support you can count on.
Skills
Muhammad Junaid
Offline •
See my services
Customer Support
I will be your shopify email support VA
Customer Support
I will be your live chat support agent for ecommerce store
Work experience
Customer Support Specialist (Live Chat & Email)
Various eCommerce & Shopify Stores (Remote) • Self-employed
Dec 2020 - Present • 5 yrs 5 mos
Provided professional live chat and email customer support for multiple eCommerce and Shopify-based businesses worldwide. Handled customer inquiries, order issues, refunds, and post-purchase support while maintaining brand tone and customer satisfaction. Focused on quick resolutions, customer retention, and long-term support consistency.
2 Reviews
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Rating Breakdown
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1-2 out of 2 Reviews
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furqanali553
Repeat Client
Qatar
This guy has real knowledge about his job. he has done some good work and the results were amazing. highly recommended.
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furqanali553
Repeat Client
Qatar
he did a professional job as always. I really love to work with you. The job is done exceptionally well.
Helpful?
