Jun C

Business Quality Assurance Lead

HSBC • Full-time

Nov 2025 - Present • 8 mos

Leading quality assurance for banking domains including Term Deposit (TD) and Transactional Foreign Exchange (TFX). Responsible for testing customer mobile applications and staff employee applications within a global banking environment.

Software Development Engineer in Test

Alipay • Full-time

Apr 2024 - Nov 2025 • 1 yr 7 mos

- Conducted RESTful API testing, performing both manual tests with Postman and automated tests with TestNG, and wrote SQL queries for thorough database verification. - Designed a multi-model AI chatbot on the Alipay+ GenAI Cockpit platform, leveraging expertise in RAG and agentic AI design patterns. - Contributed to AI evaluation using Python, including the full process of gathering and generalizing Q&A data, manually assessing AI responses, and crafting prompts to test performance. - Led a remote team to collaborate with clients and perform end-to-end manual testing on the Touch and Go e’Wallet AI chatbot. - Automated the manual mobile application regression testing by applying Appium, shortening the regression time by 50%. - Assigned to the Wallet Technology business line, following the SDLC, involved in the process of understanding requirements to design quality assurance and testing strategies until delivery. - Explored and gained new technology and business knowledge related to payment technology and Mini Program SDK (IAPMiniProgram) by being on the QA team as a pioneer for the different Wallet Technology projects. - Spearheaded enhancements to the R&D testing process, focusing on bug, testing, and project workflow management for improved testing efficiency and ensuring product go-live with high quality. - As the pioneer of the Wallet Tech QA team in Malaysia, involved in both manual and automation testing across client-end, front-end, and back-end of different projects via TestNG, UIAutomator, adb, Totoro, and Selenium. - Throughout the SDLC and STLC, always actively have open communication with different stakeholders, including users, project managers, business analysts, developers, and even other QAs to discuss the product design and bug-solving solutions. - Involved in AI-related projects in the testing domain that use Java to develop to improve the testing efficiency of the QA team. - Lead a team of members to complete the testing on an extremely short-per

Supply Chain Analyst

Huawei • Full-time

Jan 2024 - Apr 2024 • 3 mos

Managed data and monitored KPIs for over 13 countries in the Asia Pacific region. Developed dynamic dashboards using YongHong BI for inventory turnover monitoring and utilized Macro VBA for complex Excel data analysis.