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Sales, Technical Care, and Billing Associate - Xfinity (Comcast Cable)
VXI Global Solutions • Full-time
Mar 2025 - Jun 2026 • 1 yr 3 mos
Prioritized performance on sales rates and customer transactional net promotion scores to reflect customer satisfaction. Acted as a technical expert to support customers with Comcast cable service issues, including internet, mobile service, cable TV, and home phone lines. Advised customers on improving their service experience under contract with VXI.