I will write clear sops and an operations playbook for your business

United States

I speak English

AI Operations Performance Analytics

I build the systems teams run on: AI workflows, reporting that updates itself, and operations people can actually follow. In local government I launched an organization's first enterprise AI platform,...
About this Gig

If your business only runs when one person is in the room, it's time to write it down.


I turn walkthroughs, voice memos and rough notes into SOPs a new hire can follow on day one. Every procedure gets the same layout: purpose, scope, roles, numbered steps, quality checks and records.


What you get:

Editable Word documents, not locked PDFs

Steps written as actions, in the order they happen

Quality checks so you know the procedure is being followed

An index showing how the procedures connect


I've documented more than 40 procedures for a public organization. The gallery sample is an HVAC and plumbing company's field service library, built on representative data, from first phone call to callback.


Send a recording or bullet notes of how the work happens today; I'll handle the rest.

Business type:

Nonprofit organizations

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SMBs

Industry:

Business services & consulting

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Construction

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Nonprofit

Service type:

Workflow optimization

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Process mapping

My Portfolio