I will be your german speaking virtual assistant for customer support

Struggling to keep up with German-speaking customers or emails piling up in your inbox?

I'm a native German speaker with hands-on experience in customer support, complaint resolution, and admin work in the hospitality and tech industry. I've handled guest communication and platform disputes on Airbnb and Booking.com, led software onboarding for teams, and know what it takes to make customers feel heard, even when things go wrong.

What I offer:

Friendly, natural, professional German email responses

Customer support & complaint handling

Data entry & inbox organization

Fast turnaround, clear communication

Why work with me:

- Native-level German with excellent written communication

- Fluent English

- Experience with CRM tools (HubSpot), Slack, Notion

- Reliable, detail-oriented, and calm under pressure

Perfect for: SaaS companies, e-commerce brands, or any business that needs polished German customer communication without hiring a full-time employee.

Send me a message before ordering if you have a custom request, I'm happy to discuss your specific needs.