k
kai_richmond

Kairangi R

@kai_richmond

Customer Success, Onboarding AI Enablement Specialist

Australia
English
About me
I am a Customer Success, Onboarding, and AI Enablement Specialist focused on turning new customers into confident users. I build my own AI-powered workflows and automations, leveraging a proven track record in telco, SaaS, and B2B onboarding to help teams turn AI tools into everyday capabilities.... Read more

Skills

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kai_richmond
Kairangi R
Offline • 

See my services

AI Strategy
I will help build ai automation, workflows, agents and train staff
From$75 / projectMore details

Work experience

Optus

Assistant Store Manager

Optus • Full-time

Feb 2026 - Jun 2026 • 4 mos

Supported store operations, team coaching, and customer experience in a fast-paced telecommunications retail environment during a period of significant organisational and compliance change. Focused on maintaining service standards and team performance.