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kaitlyn_ferneli

Katy F

@kaitlyn_ferneli

Software Engineer

United States
English, German, Spanish
About me
I am a Software Development Engineer with a Bachelor’s degree in computer science and 8+ years of proven experience. I focus on increasing customer satisfaction through process improvements and technical support. I possess exceptional knowledge of developing strategic plans and troubleshooting systems.... Read more

Skills

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kaitlyn_ferneli
Katy F
Offline • 
Average response time: 2 hours

See my services

Custom Websites
I will be your full stack developer for custom web app and software development
Squarespace
I will design logistics and trucking website for freight brokers and dispatch

Work experience

T-Mobile

Software Engineer

T-Mobile • Full-time

Oct 2025 - Present7 mos

Software Development Engineer with Bachelor’s degree in computer science and 8+ years of proven experience in supporting cross- functional teams focused on increasing customer satisfaction through process improvements and technical support. Exceptional knowledge of developing strategic plans for service excellence, troubleshooting systems, efficiency, and quality management across various environments.

Kohl's

Kohl's

Full-time • 2 yrs 11 mos

Senior Software Engineer

Jun 2025 - Oct 20254 mos

Software Development Engineer with Bachelor’s degree in computer science and 8+ years of proven experience in supporting cross- functional teams focused on increasing customer satisfaction through process improvements and technical support. Exceptional knowledge of developing strategic plans for service excellence, troubleshooting systems, efficiency, and quality management across various environments.

Software Engineer

Mar 2023 - Oct 20252 yrs 7 mos

Software Development Engineer with Bachelor’s degree in computer science and 8+ years of proven experience in supporting cross- functional teams focused on increasing customer satisfaction through process improvements and technical support. Exceptional knowledge of developing strategic plans for service excellence, troubleshooting systems, efficiency, and quality management across various environments.