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kaitlynbrooks02

Kaitlyn Brooks

@kaitlynbrooks02

Building reliable VOIP systems that power your business communication

United States
English
About me
I’m a VOIP & telephony specialist with hands-on experience in 3CX, SIP trunking, and cloud communication systems. I’ve helped businesses set up reliable call centers using Twilio, Telnyx, and advanced auto dialers. My focus is simple: deliver clean setups, high call quality, and systems that actually convert leads into customers. I understand both the technical and business side of communication systems.... Read more

Skills

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kaitlynbrooks02
Kaitlyn Brooks
Offline • 
Average response time: 14 hours

See my services

VoIP and Telephony
I will setup 3cx pbx, sip trunk, twilio, telnyx, did number auto dialer
From$50 / projectMore details

Work experience

Twilio

VoIP Solutions Specialist & B2B Telemarketer

Twilio • Freelance

Aug 2024 - Present • 1 yr 9 mos

Spearheaded outbound campaigns targeting SMEs to migrate legacy phone systems to 3CX VoIP solutions and SIP Trunking. Acted as a technical bridge, explaining the benefits of Unified Communications (UC), including video conferencing, live chat, and mobile integration to non-technical decision-makers. Performed lead qualification for SIP Trunk providers, focusing on reducing client overhead costs by an average of 30% through optimized trunking configurations. Managed the full sales cycle from cold outreach to technical demo, ensuring a seamless handoff to the engineering team. Achievement: Successfully onboarded 15+ corporate clients onto 3CX systems in one year, resulting in a $120k increase in Annual Recurring Revenue (ARR).