k
kaleemhassan962

Kaleem H

@kaleemhassan962

Level 2 System Engineer

Pakistan
About me
My Background: With 3 of hands-on experience in IT support and email systems management, I've helped hundreds of businesses and individuals resolve their technical issues quickly and efficiently. My expertise lies in Microsoft Outlook, email migrations, and enterprise-level IT support. Key Achievements: 🏆 Cleared 1,000+ ticket backlog in 45 days while maintaining quality and customer satisfaction 📧 Migrated 500+ email accounts across platforms with zero downtime or data loss ⚡ Reduced recurring technical issues by 60% through proactive monitoring and preventive solutions... Read more

Skills

k
kaleemhassan962
Kaleem H
Offline • 
Average response time: 1 hour

See my services

Platform Migrations
I will set up and migrate your microsoft 365 tenant for small business
From$30 / projectMore details
Technical Support
I will set up and configure microsoft 365 copilot for your business team
From$25 / projectMore details

Work experience

Level 2 system Engineer

Teamlogicit MD, US • Full-time

Oct 2025 - Present • 7 mos

✅ Proven Track Record: Successfully cleared a backlog of 1,000+ support tickets in just 45 days while maintaining 95%+ customer satisfaction ✅ Email Migration Expert: Seamlessly migrated 500+ mailboxes across platforms with zero data loss ✅ Quick Response Time: Average resolution time of 2-4 hours for critical issues ✅ Proactive Monitoring: Implemented monitoring systems that reduced recurring issues by 60%