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Kaleem H
@kaleemhassan962
Level 2 System Engineer
Pakistan
About me
My Background:
With 3 of hands-on experience in IT support and email systems management, I've helped hundreds of businesses and individuals resolve their technical issues quickly and efficiently. My expertise lies in Microsoft Outlook, email migrations, and enterprise-level IT support.
Key Achievements:
🏆 Cleared 1,000+ ticket backlog in 45 days while maintaining quality and customer satisfaction
📧 Migrated 500+ email accounts across platforms with zero downtime or data loss
⚡ Reduced recurring technical issues by 60% through proactive monitoring and preventive solutions
Skills
Kaleem H
Offline •
Average response time: 1 hour
See my services
Technical Support
I will create and configure your sharepoint online intranet site for your team
Platform Migrations
I will set up and migrate your microsoft 365 tenant for small business
Work experience
Level 2 system Engineer
Teamlogicit MD, US • Full-time
Oct 2025 - Present • 1 yr
✅ Proven Track Record: Successfully cleared a backlog of 1,000+ support tickets in just 45 days while maintaining 95%+ customer satisfaction ✅ Email Migration Expert: Seamlessly migrated 500+ mailboxes across platforms with zero data loss ✅ Quick Response Time: Average resolution time of 2-4 hours for critical issues ✅ Proactive Monitoring: Implemented monitoring systems that reduced recurring issues by 60%
1 Reviews
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shadeeno1
Australia
Absolutely brilliant! We had our SharePoint site developed, and the entire experience was fantastic. He was professional, knowledgeable and communicated exceptionally well throughout the project, keeping us informed every step of the way. He understood our requirements, delivered a high-quality result...
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