k
kareem_st

Kareem

@kareem_st

Curator and Client Services

United States
English
About me
I’m a detail-oriented client services and project management professional with experience supporting customers, coordinating projects, and keeping operations organized. My background includes e-commerce, website curation, content creation, online research, and customer-focused communication. I help businesses present their services clearly, manage tasks efficiently, create engaging content, and deliver a smooth experience for their clients. I have an extensive background in delivering white gloves services to clients in fast paced and diverse environments.... Read more

Skills

k
kareem_st
Kareem
Offline • 

See my services

E-Commerce Store Management
I will help ecommerce businesses create organized, and customer focused sites
From$500 / projectMore details

Work experience

Senior Care Coordinator

Two Chairs • Full-time

Apr 2023 - Present • 3 yrs 6 mos

Support onboarding clients on the platform Scope and design training curriculum for new care coordinators Train new team members to ramp them on a 30-60-90 day plan Identify client solutions and codify rules of engagement best practices Use technology to provide a high-touch, high-tech approach to seek eeffective methods to raise the client bar

Researcher (HR Operations Coordinator)

Vertical Screen • Full-time

Dec 2021 - Mar 2023 • 1 yr 3 mos

Serve as a resource for onboarding and enablement Assess and execute production goal planning Conduct education and employment verifications, as well as background checks

Support Specialist

Internal Revenue Service • Full-time

Jun 2020 - Nov 2021 • 1 yr 5 mos

● Provide care and support to customers' inquiries and questions ● Execute and resolve delinquent accounts within the database ● Liaison for the Small Business Department regarding setup, tax questions, and other support ● Assist management in revamping the team ticketing system