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Kassinda
@kassinda
Making customer service and admin easy!
Jamaica
English
About me
I am a trainer who worked in management at a Jamaican BPO. Some of my duties include overseeing the Administration Department, QA, Recruitment, Coaching, and ensuring that all company procedures are adhered to. I possess an Associate Degree in Management Information Systems. Over the last 20 years, I have dedicated myself to customer service, administration, bookkeeping, and database management. I have mastered using Microsoft programs and Google platforms. My services include customer service, customer support, QA, recruiting, training, coaching, and transcribing PDF/Audio/Video to Text.
Skills
Kassinda
Offline •
See my services
Customer Success
I will be your customer service trainer
General Assistance
I will be your virtual assistant
10 Reviews
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Rating Breakdown
- Seller communication level
- Recommend to a friend
- Service as described
1-5 out of 10 Reviews
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ahmedhamdycs
Repeat Client
Egypt
Helpful?
ahmedhamdycs
Repeat Client
Egypt
I love how she is doing the training; if anyone would like to learn the essence of customer service, Kassinda is the go to trainer.
Helpful?
steveadeyankinn
Repeat Client
United States
Helpful?
steveadeyankinn
Repeat Client
United States
Helpful?
elastingcarellc
Repeat Client
United States
Helpful?
