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$
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Kristian C
@kconcha
Virtual Administrative Assistant
Philippines
Tagalog, English
About me
I am a Virtual Administrative Assistant with extensive experience in healthcare administration, customer service, and digital documentation. I am skilled in managing EMR systems, appointment scheduling, and data entry using Google Workspace and Microsoft Excel. I pride myself on being a detail-oriented professional capable of handling complex inquiries across phone, email, and chat.
Skills
Kristian C
Offline •
See my services
General Assistance
I will be your virtual admin assistant
Work experience
Virtual Administrative Assistant
MyOutDesk
May 2024 - Present • 2 yrs 5 mos
Provide administrative support in a healthcare industry setting, assisting with day-to-day operational tasks. Support appointment scheduling and customer service activities with attention to accuracy and clear communication. Enter, update, and organize information using Microsoft Excel and Google Sheets. Prepare digital materials and assist with newsletters, social media content, and blog formatting.
Customer Service Representative
Everise • Full-time
Jul 2022 - Feb 2024 • 1 yr 7 mos
Handled approximately 30–50 inbound customer calls per day, responding to questions and concerns professionally. Enroll member’s prescriptions to our mail-order pharmacy. Processed customer orders and provided accurate, timely service support. Communicated clearly with customers while handling service-related questions with care.
Shopify Merchant Support Representative
TaskUs • Full-time
Nov 2019 - Feb 2022 • 2 yrs 3 mos
Handled approximately 30–40 inbound calls per day from merchants seeking assistance with online store concerns. Responded to merchant inquiries through email and chat, providing clear and timely support. Documented and addressed customer concerns while maintaining a professional service experience.
