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keeleyjacksonn

Keeley J

@keeleyjacksonn

Administrator, Business Support Manager, Project Manager

United Kingdom
English
About me
I am an approachable, creative professional with extensive experience in project management and customer service. I am aptly certified in Prince 2, AgilePM, and Change Management. I am proficient in administration, project scheduling, and stakeholder engagement, document management & Creation, financials and business management. Business Support experience : I supported the owner of a security company. I was supporting with the following task : Email Management, Social Media support, Customer service, Stakeholder management, Invoice creation, Scheduling of staff, Monthly wage payments.... Read more

Skills

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keeleyjacksonn
Keeley J
Offline • 

See my services

General Assistance
I will support you with admin and business support
From$25 / projectMore details

Work experience

DHL

Project Manager

DHL • Full-time

Jan 2024 - Present • 2 yrs 5 mos

Managing small to medium scale projects from Define through to Go Live phases within Manufacturing and Logistics. Responsibilities include handling automation, HSL, and IT implementation projects. Managing internal and external stakeholders, leading project teams, and maintaining governance through risk workshops, steering meetings, and cutover planning. Utilizing DEPICT methodology and maintaining project documentation including risk logs, budget trackers, and PSR updates.

Junior Project Manager

The Access Group • Full-time

Oct 2021 - Oct 2022 • 1 yr

Managed business software implementation projects for diverse sectors including finance, healthcare, and education. Collaborated with consultants and technical engineers to ensure successful software delivery. Acted as the primary point of contact throughout the project lifecycle, managing project documentation (PID, Risk Management), budgets, and stakeholder engagement for projects ranging from 3 weeks to 6 months in duration.

DHL

Customs Exception Agent

DHL • Full-time

Sep 2020 - Mar 2021 • 6 mos

Managed import files and declaration generation to ensure shipments met HMRC requirements. Liaised with international customers and airport hubs to resolve import queries and shipment updates. Utilized technical tools including IBM AS/400, BRU-HUB, and Microsoft Excel to track imports, log reports, and manage shipment schedules while meeting strict departmental KPIs.