k
keerthana_saju

Keerthana KK

@keerthana_saju
5.0(19)

Level 1

Virtual Assistant

India
English, Malayalam, Tamil
About me
I am a Virtual Assistant providing reliable admin support to help busy professionals stay organized and productive. I specialize in: Inbox management (organizing emails, prioritizing, drafting replies) Calendar scheduling and appointment coordination Notion workspace setup (trackers, planners, dashboards Excel reports and trackers With 7+ years of experience in operations, incident management, and user access management, I bring strong organization, accuracy, and clear communication to every task. You can expect timely, confidential, and well-organized support.... Read more

Skills

k
keerthana_saju
Keerthana KK
Offline • 
Average response time: 1 hour

See my services

General Assistance
I will clean, format and automate excel data using power query
5.0(13)
General Assistance
I will manage and organize your email inbox for zero inbox stress
5.0(4)

Portfolio

Work experience

Cognizant

Technical Lead

Cognizant • Full-time

Aug 2016 - Aug 20237 yrs

I have 7 years of experience in IT, specialized in incident management, user access management and network device monitoring. I handled access provisioning and deprovisioning using Active Directory and ServiceNow, ensuring timely service delivery. I was responsible for 24x7 network monitoring using tools like CA spectrum and managing escalations based on SLAs. I have also supported incident and service request manager, where I regularly interacted with L2 and L3 teams for resolution tracking.

19 Reviews
5.0

(19)
(0)
(0)
(0)
(0)
Rating Breakdown
  • Seller communication level
    5
  • Quality of delivery
    5
  • Value of delivery
    5
1-5 out of 19 Reviews
Sort By
Most relevant
    G

    germangeorus

    FR

    France

    5

    Exceptional work! You didn't just 'do the job'—you owned it. The quality here speaks for itself, and it’s clear you put a lot of heart into this. Huge win! I will be glad to work with you again :-)

    Up to $50

    Price

    2 days

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No
    E
    image-docs

    elalondono

    Repeat Client

    US

    United States

    5

    I had a great experience working with Keerthana! She helped me with a Google Sheets task (Real Estate) and was able to quickly understand what I needed. She was responsive, detail-oriented, and delivered quality work. I highly recommend her if you need help with Google Sheets.

    Up to $50

    Price

    5 days

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No
    P
    image-docs

    pranithnaik657

    IN

    India

    5

    I was a beginner with Notion and was confused about its settings. She understood what I was looking for and created the template for me, made all the necessary changes at a reasonable price 🙌🏻

    Up to $50

    Price

    5 days

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No
    D
    image-docs

    davehamilton519

    Repeat Client

    AU

    Australia

    5

    very professional and timely in all actions, worked together with is to help get us organised and on track

    Up to $50

    Price

    7 days

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No
    D
    image-docs

    davehamilton519

    Repeat Client

    AU

    Australia

    5

    Very happy, been great to have the assistance to get us more organised

    Up to $50

    Price

    8 days

    Duration

    gig

    General Assistance

    Helpful?
    Yes
    No