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$
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Kei
@keisuppor2026
Bilingual Virtual Assistant, Native Japanese, Tokyo Based, International Experie
Japan
English
About me
Hello, I'm Kei, a Tokyo-based bilingual freelancer. I have experience working as an executive assistant at international companies and in branding and marketing support. I speak Japanese and English fluently, and I can help with research, communication support, Japanese proofreading and subtitle editing, travel or Tokyo-related tasks, and general online assistance. I am calm, kind, responsible, and flexible. Please message me first with the details, and I will support you within the scope of what I can do
Skills
Kei
Offline •
Average response time: 1 hour
See my services
General Assistance
I will bilingual virtual assistant native japanese with tokyo experience
Local Advisors
I will be your tokyo travel guide and plan your local experience
Work experience
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Freelance Bilingual Virtual Assistant
Fiverr • Freelance
Jan 2016 - Present • 10 yrs 6 mos
Providing bilingual Japanese-English virtual assistant services to international clients. Services include administrative support, customer service, research, translation assistance, and Tokyo-based coordination tasks. Over 8 years of customer service experience including call center operations, where I provided technical support for wireless LAN products and HP iPAQ PDA devices — handling troubleshooting, app testing, and technical issue resolution. For 2 years, I supported an e-commerce streetwear brand remotely, handling accounting, inventory inspection, event assistance, and administrative coordination under the direction of the company director. Additional experience includes sales support and general office administration across multiple industries.
Back Office Administrator
ING Nederland • Full-time
Jul 2012 - Dec 2014 • 2 yrs 5 mos
Handled back office operations at the Tokyo branch, including data entry, document management, and administrative support for financial services. Supported daily operations and ensured accurate record-keeping.
Executive Assistant
Nexon • Full-time
Jul 2011 - May 2012 • 10 mos
Executive Assistant
4 Reviews
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Rating Breakdown
- Seller communication level
- Quality of delivery
- Value of delivery
1-4 out of 4 Reviews
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my_023
United States
I found Kei’s services to help with my visit to Tokyo. As a non‑Japanese‑speaker has always been challenging. I want the trip to be less difficult and less stress more fun. Kei was very good in accomodating my unusual requests. The recommendation matched my dietary needs and language barrier. I needed...
Helpful?
lowell_bateman
Repeat Client
Brazil
Kei exceeded all my expectations and truly went the extra mile to deliver. Fast communication, incredibly professional, and went above and beyond the original scope of work. Highly recommended!
Seller's Response
Helpful?
joe_int
United States
Kei's was the absolute highlight of my trip to Tokyo. Her local coordination and bilingual execution are flawless. She made navigating complex logistics and hitting the best local spots in Shinjuku and Golden Gai completely seamless. Hire her immediately
Helpful?
agochangco
United States
She was able to help me with a unique request in a very quick and efficient manner. She was polite throughout and showed a deep level of understanding of my request. I appreciate the work she provided for me, I would 100% recommend her for any requests.
Helpful?
