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Fiverr Pro
English
$
USD
I will be your customer support agent and social media moderator
Bilingual Customer Support and Digital Marketing Specialist
Hi! I'm Kelim, a proactive bilingual professional with upper-intermediate English (B2) and native Spanish. I specialize in customer care, live chat support, and digital marketing. Certified in Digital...
About this Gig
Welcome! Are you looking for a reliable, friendly, and efficient customer support agent to manage your inquiries and social media comments? I am here to help your business deliver exceptional customer care!
I am a proactive bilingual professional with upper-intermediate English (B2) and native Spanish. Certified in Digital Marketing, I understand how crucial fast and professional communication is for customer retention and sales.
What I can do for you:
Live Chat & Email Customer Support (English & Spanish)
Moderation of Facebook & Instagram comments (Meta Ads)
Answering customer FAQs and resolving issues promptly
Social media community engagement
Order tracking and customer status updates
Why choose my service?
Fluent bilingual communication (English B2 / Spanish Native)
Certified in Digital Marketing & Content Strategy
Dedicated, fast response time, and detail-oriented
High focus on buyer satisfaction and brand loyalty
Please feel free to send me a message before placing an order to discuss your business needs and requirements!
Social media platform:
•
TikTok
•
Telegram
•
Other
Service type:
Technical support
Language:
English
•
Spanish
Timezone:
UTC daytime
Support software:
Other
Knowledge base software:
Other
FAQ
What languages do you offer support in?
offer complete customer support and comment moderation in both English (B2 level) and Spanish (native).
Do you need access to my social media or chat platforms?
Yes, depending on the service needed, you can grant me agent/moderator access to your Meta Business Suite, email, or chat software without sharing your main password.
