k
ken_xiong_0117

Xiong

@ken_xiong_0117

AI SOP and Customer Insights Specialist

Taiwan
English, Chinese
About me
Hi, I'm Ken, a Taiwan-based engineer focused on AI-assisted research, process documentation, and business analysis. I turn complex material into usable outputs: Loom or Zoom recordings into SOPs and checklists, and customer interviews into evidence-backed Voice of Customer insights. My background includes Python, AI, computer vision, internal software development, and website development. I use AI-assisted workflows with human review, source traceability, and quality control. You can expect clear communication, organized deliverables, transparent scope, and respect for confidentiality.... Read more

Skills

k
ken_xiong_0117
Xiong
Offline • 

See my services

Technical Writing
I will turn your loom or zoom recording into a clear sop and checklist
Voice of Customer (VoC)
I will analyze customer interviews and feedback into actionable voc insights