I will handle email and live chat customer support

Need reliable email and live chat customer support that keeps customers informed and your inbox organized?

I offer professional email support, live chat assistance, inbox management, and ticket follow-ups for startups, online stores, and growing businesses.

With 5+ years in customer service, technical support, and operations, I can support your workflows using Intercom, Zendesk, Gmail, and Google Workspace.

WHAT I CAN HELP WITH:

• Respond to customer emails and live chats professionally
• Sort, prioritize, and organize inbox messages
• Handle basic inquiries and troubleshoot common issues
• Update tickets, track follow-ups, and flag escalations
• Maintain records and provide a clear summary report

WHY WORK WITH ME?

• Clear, friendly English communication
• Detail-oriented, organized, and reliable
• Experience with customer support tools and processes
• Respect for your business guidelines and customer privacy

Each package has a set message limit and work-hour allowance. Live chat takes place during agreed hours; no 24/7 coverage. I can draft replies or send them using approved access and your authorization.

Message me before ordering to confirm scope, tools, and availability.