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Kenza Hatim
@kenza559
Hospitality , Guest Experience VA , Airbnb STR Support , PMS CRM , Reservation
United States
French, English, Arabic
About me
I’m a Lifestyle Host Supervisor in a luxury resort in the Maldives, with hands-on experience in guest communication, reservations, PMS and CRM operations. I regularly manage guest cases, respond through travel platforms including Booking.com, TripAdvisor and Trip.com, coordinate with internal teams, and resolve guest issues from start to finish.
Skills
Kenza Hatim
Offline •
Average response time: 1 hour
See my services
General Assistance
I will provide professional guest relations and virtual assistance
