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Keren W.
@keren_wangombe
Operations Consultant, Process Improvement, Workflow Automation
Kenya
English
About me
Hi, I’m Keren. I’m an operations and analytics professional who enjoys bringing structure to complex work. I help startups, programme teams and growing organisations improve workflows, organise delivery and make reporting clearer.
My background combines programme operations, process improvement, automation and data analysis. I work with Google Sheets, Excel, Power BI, Zapier, Notion, Asana and ClickUp.
I’m practical, organised and collaborative, and I focus on building systems that are easy for teams to use. If that sounds like the support you need, I’d be happy to discuss your project.
Skills
Keren W.
Offline •
Average response time: 1 hour
See my services
Project Management
I will manage your program operations and coordinate workflows
BI Analytics
I will analyze your data and create interactive dashboards
Work experience
Program Operations Associate
ALX Africa • Full-time
Sep 2023 - Present • 3 yrs
Progressed from Program Delivery Intern to Analyst and now Program Operations Associate, supporting programme operations and analytics in a high-volume workforce-development environment. I own workstreams spanning operational readiness, learner communications, tracking, reporting, evaluation, participant support and cross-functional coordination. I have built automated trackers across three programmes, reduced manual tracking by more than 50%, supported a 3,174-learner launch with 90% onboarding CSAT, managed visibility across a 317-person onboarding pipeline and maintained programme dashboards at 99% data accuracy.
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learnme2020
United States
It was a pleasure working with Keren. She is detail-oriented and ask follow up questions. Would recommend her without hesitation.
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