k
kevin_castillos

Kevin C

@kevin_castillos

Customer Service Representative

El Salvador
English, Spanish
About me
I am a Psychology graduate with over six years of experience in customer service at TELUS International. I possess strong skills in psychological testing and customer relations, and I am dedicated to applying my academic background in psychology to professional environments.... Read more

Skills

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kevin_castillos
Kevin C
Offline • 
Average response time: 1 hour

See my services

Technical Writing
I will create knowledge base articles

Work experience

Telus_International

Customer Service Representative

Telus International • Full-time

May 2020 - Present • 6 yrs 5 mos

Serving as a Customer Service Representative at TELUS International in El Salvador. Responsibilities include managing customer inquiries, providing high-quality support, and ensuring client satisfaction through effective communication and problem-solving skills. The role involves utilizing psychological principles and customer service best practices to handle diverse client needs in a professional environment.