I will be your microsoft, apple, networking, and printer expert
About this Gig
Got a tech problem that needs solving now? I provide fast, live remote support for PC, Mac, Apple ecosystem devices, printers, and home/office networking connected via screen share so we can work through it together in real time.
I bring over a decade of hands-on IT experience across networking, hardware, and software troubleshooting to get your issue resolved in a single session. Whether it's an error message, a slow-running machine, a printer that won't connect, or a WiFi drop, I can help.
Message me with a quick description of your issue before ordering so I can confirm the right package for your situation.
Device:
Desktop
•
Laptop
•
Server
•
Router
•
Printer
Operating system:
Windows
•
Linux
•
IOS
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Android
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OSX
FAQ
What can you help with?
PC, Mac, Apple ecosystem devices, printers, and home or office networking. If you are not sure whether your issue fits, message me before ordering and I can confirm.
How does a session work?
We connect over Teams with screen share so I can see and work on the issue directly with you. Message me with a quick description of your issue before ordering so I can confirm the right package.
Does wait time count toward my session?
No. Only active, hands on troubleshooting counts against your included time.
What happens if my issue takes longer than the included time?
Additional time is billed at 65 dollars per hour. If I expect the session to run significantly over, I will flag it before continuing.
What does a revision cover?
A revision covers the same issue addressed in the original session, if it resurfaces or was not fully resolved, scoped to roughly a 15 minute follow up window. A new or unrelated issue is treated as new scope, either as an additional session or a new order, not a revision.

