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kevincolinafl

Kevin

@kevincolinafl

Quality Analyst Coordinator

Colombia
English, Spanish
About me
I'm a bilingual Quality Assurance Analyst with over 4 years of experience improving business operations through data analysis, Root Cause Analysis (RCA), and continuous improvement methodologies. My experience includes quality management, logistics operations, KPI analysis, SOP development, process flowchart design, Value Stream Mapping (VSM), and process standardization projects to improve consistency, efficiency, and operational performance. My approach is simple: every operational problem should be solved with data, not assumptions.... Read more

Skills

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kevincolinafl
Kevin
Offline • 

See my services

Business Efficiency & Automation
I will solve business operations problems with root cause analysis
From$30 / projectMore details

Work experience

Teleperformance

Quality Analysist

Teleperformance • Full-time

Sep 2020 - Jun 2025 • 4 yrs 9 mos

Conducted quality audits, analyzed performance trends, and developed quality reports to identify improvement opportunities and support data-driven operational decisions.