Kezia

Virtual Assistant

Fiverr

Feb 2021 - Present • 5 yrs 3 mos

- Operational Support: Managing emails, calendars, and correspondence. - Project Management: Overall project coordination, setting up tasks, and keeping track of deadlines. - Research: Conducting internet research on various topics, compiling information into reports or summaries. - Content Management: Providing basic graphic design work, creating pitch decks, presentations and social media content. - English/Swahili translation: Providing English to Swahili (v.v) translation services. - Transcription: Accurately transcribing the spoken content into written form. - Email Marketing: Creating, managing, and optimizing email marketing campaigns to reach and engage target audience. - Customer Support: Responding to inquiries and addressing customer concerns.

Personal Assistant/Administrator

Braeburn International School

Aug 2017 - Feb 2021 • 3 yrs 6 mos

- Developed an online performance tracking system, streamlining evaluations and saving time. - Designed an inventory control system, significantly reducing waste and loss. - Enhanced communication across schools, fostering a collaborative environment. - Recognized for significantly improving office systems and procedures. - Gained valuable experience in administrative coordination and working with diverse stakeholders.