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Fiverr Pro
English
$
USD
I will be your customer assistant for chat support
About this Gig
LAUNCH OFFER: Order today and get your delivery fast at no extra cost!
Welcome to your dedicated customer service and support solution!
If you are looking for a reliable, professional assistant to manage your inbox, answer customers, and handle daily inquiries, I am here to help keep your business running smoothly.
SERVICES I OFFER:
Email Support: Replying to customers, managing support tickets, and resolving complaints.
Social Media DM Support: Answering inquiries and direct messages on Instagram, Facebook, TikTok, Discord, and Telegram.
Live Chat Handling: Responding to real-time chats on your website or e-commerce store.
Summary Reports: Providing a clear update of solved tickets and customer feedback at the end of my shift.
WHY CHOOSE ME?
Fluent in English & Arabic: Clear and accurate communication.
Reliable & On-Time: Active during my shift hours to make sure no customer is left waiting.
Quick Learner: Ready to use your custom reply scripts, guidelines, or software like Zendesk and Freshdesk.
NOTE: I handle text-based non-technical support only. I do not offer phone support. Please message me before placing an order to discuss your business hours and custom requirements!
Service type:
Non-technical support
Language:
Arabic
•
English
Timezone:
UTC daytime
Support software:
Freshdesk
•
Zendesk
•
Other
Knowledge base software:
Other
My Portfolio
FAQ
Do I need to train you or provide templates for customer replies?
Yes, please provide your standard reply templates, guidelines, or frequently asked questions (FAQs). If you don't have them, just message me and I can help you set up simple answers for your customers!
How will I give you access to my email or social media accounts safely?
You can safely invite me as a staff member/agent through your platform settings (like Zendesk, Freshdesk, or Shopify) using my email. For social media, we can use safe management tools, so you never have to share your private main password.
Can you answer customers in both English and Arabic?
es! I can seamlessly handle customer inquiries, emails, and direct messages in both professional English and native Arabic.
