Kezia B

Administrative Assistant & Project Support

Unique Delicon Limited • Part-time

Aug 2022 - Present • 3 yrs 9 mos

Unique Delicon operates as a construction, engineering, haulage, logistics, and equipment rental company. • Manage daily administrative operations, including email correspondence, document preparation, and internal communication. • Organize and maintain structured digital filing systems using Google Drive and cloud-based tools. • Coordinate schedules, meetings, and project timelines while ensuring task prioritization and deadline adherence. • Track, prepare, and format tax invoices, proforma invoices, reports, and payroll documents with close attention to detail and accuracy. • Maintain organized tracking logs for operations and follow up to ensure timely completion of assigned tasks. • Support cross-functional communication between management, field staff, and external stakeholders. • Demonstrate strong time-management skills in balancing multiple priorities in a fast-paced environment. • Assist in dispatching, scheduling, and coordinating company drivers, vehicles, and equipment for delivery and project assignments. • Support the assignment of trucks, operators, and technicians based on service requests and project timelines. • Communicate with drivers and field personnel to confirm dispatch details and delivery completion. • Follow up to secure necessary documentation, such as delivery confirmations and operational updates. • Support coordination between logistics teams, site supervisors, and clients.

Entrepreneur | Owner

UMAMI Cakes & Bites • Self-employed

Jan 2022 - Present • 4 yrs 4 mos

• Managed customer inquiries via phone, email, and messaging platforms. • Coordinated order scheduling and delivery appointments. • Maintained organized order logs and tracked payments accurately. • Provided responsive customer service and resolved client concerns professionally.

Freelance Transcriptionist & Language Support Specialist - Independent Contractors

Independent Contractors • Part-time

Jan 2020 - Present • 6 yrs 4 mos

• Provide accurate transcription and typing services for various clients. • Work with audio and video files across different industries, ensuring quality and timely delivery. • Managed client email communication, file exchanges, and deadline scheduling. • Delivered professionally formatted documents using Google Docs and Microsoft Word. • Organized digital files systematically to ensure efficient retrieval and workflow. • Maintained high accuracy and attention to detail across multiple remote projects. • Balanced simultaneous client requests while adhering to strict turnaround timelines.