I will be your customer support representative, inbound email live chat support agent

Pakistan

I speak Urdu, English

9 orders completed

CNC Flatpack Furniture, Islamic Geometric Patterns, Customer Support Agent

Inbound Calls / Email / Live Chat Customer Support for your business | DXF files for CNC Router Flatpack (Modular) Furniture | Islamic Geometric Patterns for screen | print | branding | Construction |...
About this Gig

Customer is fragile and need to be handled very carefully especially when there are complaints regarding product or service. Great customer support ensures that customers complaints or queries are answered properly and timely. And the agent must possess great temperament as sometimes situations are very difficult when customer is brutally annoyed and irritated.

 

I have my personal 16 years experience of dealing with b2b and b2c customers in local market and 8 years experience of b2c customers from ecommerce.

 

I provide excellent customer support but once I need to go through all the essentials I need to know.

 

I work for all the platforms and understand the tools needed. The way you operate is accepted and I will comply.

 

I will be online on time, every time.

 

So in a nutshell customer service representative, customer support agent, Inbound calls or virtual assistant, here I am.

 

I will ensure top-notch service, quick issue resolution, and a seamless experience for your customers. I will handle live chat, email support, and social media messages professionally. I ensure fast response, polite communication, and customer satisfaction. I am available 24/7; committed. 

Social media platform:

Facebook

Twitter

Instagram

LinkedIn

Other

Service type:

Technical support

Language:

English

Urdu

Timezone:

24/7

Support software:

Zoho Desk

Freshdesk

Zendesk

Salesforce

Liveagent

Knowledge base software:

Document 360

Freshdesk

Freshservice