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khushi_m670

Khushi M

@khushi_m670

Product Manager

India
English, Marathi, Hindi
About me
I am a Business Analyst who acts as a bridge between clients and development teams, ensuring clarity and smooth execution. I specialize in gathering requirements, translating them into actionable specifications, and streamlining processes to drive efficiency. I am certified in Scrum Master and Business Intelligence Analysis, which enhances my ability to work in agile environments and contribute to data-driven decision-making.... Read more

Skills

k
khushi_m670
Khushi M
Offline • 

See my services

Project Management
I will create a product roadmap, prd, and user stories for your app
From$30 / projectMore details
Website UI/UX Design
I will design a modern highconverting website UI in figma
From$15 / projectMore details

Portfolio

Work experience

Arc_System Works

Business Analyst

Arc System Works • Full-time

May 2023 - Present • 3 yrs 3 mos

Business Analyst and Product Management professional with 3+ years of experience delivering enterprise software solutions across cybersecurity, banking, and technology domains. I specialize in translating complex business requirements into scalable product solutions that drive efficiency, security, and user adoption. Currently working at ARCON Tech Solutions, where I collaborate with stakeholders, product teams, and engineering teams to deliver enterprise-grade cybersecurity products used by leading organizations including ICICI Bank, SBI, Axis Bank, Vodafone Idea (VIL), AMFAM, and JCDC. My expertise spans end-to-end requirement management, stakeholder engagement, process analysis, Agile delivery, and product development. I have successfully led requirement gathering, prepared BRDs, FRDs, SRS, PRDs, user stories, and acceptance criteria, while conducting Gap Analysis, Impact Analysis, and AS-IS/TO-BE process assessments. I regularly work with Jira, Confluence, BPMN, UML, SQL, Power BI, Figma, and Agile frameworks to ensure smooth execution from ideation to release. Key achievements include contributing to Endpoint Privilege Management and Global Remote Access products, improving deployment efficiency, supporting zero-incident go-lives through structured UAT and defect management, resolving critical performance issues, and enabling faster enterprise adoption through customized POCs and solution demonstrations. In addition to enterprise product delivery, I have experience in Product Management, including MVP definition, roadmap planning, market research, feature prioritization, wireframing, and analytics-driven decision-making. I also built an AI-powered IT Support Ticket Agent during the Google Cloud Rapid Agent Hackathon, leveraging Generative AI, semantic search, and workflow automation to improve support operations. Certifications include Professional Scrum Master (PSM I), Professional Scrum Product Owner (PSPO I), Product-Led Certification, Business Analysis