k
kifaya_m

Kifaya M

@kifaya_m

Customer Support Specialist for Email and Shopify Assistance

Canada
English
About me
With several years of experience in customer support and administrative tasks, I'm here to make your life easier ! Whether you need help managing emails, booking appointments or keeping things organized , I've got you covered . I am detail-oriented, reliable and always ready to dive into new challenges . Let's work together to get things done efficiently.... Read more

Skills

k
kifaya_m
Kifaya M
Offline • 

See my services

General Assistance
I will provide customer support and shopify email support
From$15 / projectMore details
General Assistance
I will manage your emails, inbox and provide virtual assistant support
From$25 / projectMore details

Portfolio

Work experience

Fiverr

Customer Support Specialist

Fiverr • Freelance

Jan 2021 - Present • 5 yrs 4 mos

Provided professional customer support through email and chat, assisting customers with inquiries, order tracking, refunds, and issue resolution. Managed high volumes of customer requests while maintaining a friendly, professional, and solution-focused approach. Experienced with Shopify support, order management, and ensuring a smooth customer experience from start to finish.