Kilian Martin

Applied Scientist

Microsoft

Aug 2023 - May 2025 • 1 yr 9 mos

As an Applied Scientist, I was responsible for designing, developing and deploying advanced artificial intelligence solutions that addressed complex business challenges across multiple industries. My role involved translating cutting edge machine learning research into scalable, production ready applications that delivered measurable business value. I collaborated closely with cross functional teams of software engineers, product managers, data scientists and cloud architects to build intelligent systems capable of automating customer interactions, streamlining business operations and enhancing decision making through predictive analytics. My primary focus was on large language models (LLMs), conversational AI, retrieval augmented generation (RAG), intelligent automation and enterprise AI integration. Throughout my tenure, I led the development of AI-powered virtual assistants, autonomous AI agents, recommendation engines and knowledge management systems that significantly improved operational efficiency while reducing manual workloads. I designed robust machine learning pipelines, optimized model performance, implemented continuous evaluation strategies and ensured compliance with enterprise security and governance standards. A substantial part of my work involved integrating AI capabilities into existing enterprise ecosystems through REST APIs, cloud native architectures, vector databases and modern MLOps practices. I also partnered with stakeholders to identify high impact AI opportunities, define technical roadmaps and deliver solutions aligned with strategic business objectives. Beyond technical implementation, I mentored junior engineers, reviewed solution architectures, established AI development best practices and contributed to innovation initiatives exploring emerging technologies in generative AI, intelligent agents and multimodal machine learning.

Machine Learning Engineer

SAP • Full-time

Mar 2019 - Nov 2022 • 3 yrs 8 mos

AI Chatbot & Machine Learning Engineer | AI Automation Specialist I specialize in designing and deploying AI powered applications that help businesses automate operations, improve customer engagement, and scale efficiently. My expertise spans AI chatbot development, AI agents, large language model (LLM) integration, retrieval augmented generation (RAG), workflow automation and cloud based AI solutions. Over the years, I have built intelligent assistants for customer support, lead qualification, appointment scheduling, internal knowledge retrieval, and business process automation. I work with modern AI frameworks and APIs to develop secure, scalable and production ready solutions that integrate seamlessly with CRMs, websites, databases and third party services. My work includes architecting multi agent systems, implementing prompt engineering strategies, developing custom AI workflows, and deploying enterprise grade AI applications. I focus on creating solutions that reduce manual effort, improve response accuracy and generate measurable business value. I am experienced in integrating LLMs with business systems, building API driven AI services, deploying cloud native AI applications, and optimizing models for performance and reliability. My approach combines software engineering best practices with practical AI implementation to deliver maintainable, scalable systems that support business growth. I stay current with advances in generative AI, conversational AI, and automation technologies, ensuring clients receive modern, future ready solutions tailored to their operational needs.