I will find where your local business is losing leads
About this Gig
Getting enquiries but not enough customers?
You may be losing potential customers somewhere between their first visit and becoming a booked customer but finding exactly where can be difficult.
I'll investigate your customer journey to find where potential leads may be getting lost, explain what I find, and show you what to fix first.
I'll look at:
- Your website and key service pages
- Calls-to-action and enquiry options
- Contact forms and booking paths
- Phone and enquiry options
- Mobile user experience
- Trust signals and credibility
- Friction points that may discourage enquiries
- The journey from enquiry to the next step
You'll receive clear findings showing:
- Where potential customers may be getting lost
- What problems appear most important
- Why those problems may be costing you opportunities
- What should be fixed first
- Practical next steps
This isn't a generic website checklist.
The goal is to investigate your customer journey and identify the points that may be preventing more enquiries from becoming customers.
No generic recommendations. No guaranteed results. Just a focused investigation of where your customer journey may be leaking leads.
Purpose:
Lead Generation
•
Sales Conversion
•
Revenue Optimization
Website type:
Service-based
•
Landing Pages
Industry /Niche:
Other
FAQ
What do you need from me to start?
I need your business website URL and, if available, the main phone number, enquiry form or booking page you want reviewed
What will you look for?
I'll investigate your website, calls-to-action, contact options, forms, booking path, mobile experience, trust signals and other points where potential customers may drop out.
Can you tell exactly how many leads my business is losing?
Not from a website investigation alone. I'll identify potential lead-loss points and explain where enquiries may be getting lost. Actual lead numbers require access to your business data.
Do you fix the problems you find?
This Gig provides a diagnostic audit with clear, prioritised recommendations. Website, CRM and automation implementation are not included
Will this guarantee more leads or sales?
I'll identify potential problems and opportunities, but results depend on your traffic, offer, business, implementation and customer demand
What if my website isn't the problem?
That's possible. A lack of customers can also be affected by traffic, pricing, demand, competition, the offer or how enquiries are handled. I'll distinguish website and customer-journey problems from factors that cannot be established from a public review alone.
